Services

BUSINESS PROCESS MANAGEMENT

Achieve superior quality and efficiency by strategically offshoring your digital initiatives!

Optimize the Costs, Processes, Quality and Efficiency

Cost, Process, Quality and Efficiency Optimization with Business process Management

TechRAQ can effectively transition your business’s non-core activities to offshore management and execution. This shift delivers cost savings, streamlines processes, and enhances procedural quality and efficiency.

We streamline your non-core operations through offshore execution, cutting costs and boosting process efficiency. Our services include data analysis, research, surveys, data entry, evaluation, forms and order processing, customer support via voice and online channels, and integrated front-back office solutions. We ensure quality through mandatory 360° feedback across all services.

360° feedback is mandatory across all services!

Automate business processes by offshoring non-core activities to achieve cost savings, streamline operations, and enhance procedural quality and efficiency.

Our Approach

Design and model of the business process

Review and align current business rules with organizational goals, ensuring that every process supports strategic objectives and delivers measurable value.

Support and enhance business rules by identifying, defining, and representing new processes, enabling continuous improvement and operational efficiency.


Pilot/Execute and Automate

Pilot test new business processes before full-scale implementation, using controlled automation with throttled workflows to minimize errors and ensure smooth organizational adoption.

Monitor and Optimize

Establish and track Key Performance Indicators (KPIs) using reports and dashboards, focusing on both macro-level (entire process) and micro-level (process segments) metrics to drive informed decision-making.

Redesign business processes to enhance efficiency and alignment, ensuring that individual workflows support the broader organizational strategy and deliver measurable improvements.


Automate

Establish KPIs (Key Performance Indicators) and track metrics for them using reports or dashboards. The key here is to focus on both the macro indicators (an entire process) and micro indicators (process segments).


Redesign business processes to streamline & improve process efficiency, and strengthen the alignment of individual business processes with a comprehensive strategy.


Why Choose TechRAQ

TechRAQ is a leading enterprise application development and implementation company with over a decade of experience, making us a trusted choice for clients worldwide.

We have successfully delivered projects for major corporations across the US, India, and Europe.

Our expertise spans advanced data solutions, cloud technologies, and the setup and management of business processes—both domestic and offshore.

Our unique product range offers cutting-edge technology solutions tailored to the evolving needs of businesses undergoing modernization and digital transformation.